Diagnosis and intervention by our technicians directly on your premises, anywhere in France, to keep production downtime to a minimum.
Some equipment cannot leave the line: a hard-wired rectifier, a cabinet built into an installation, a shutdown that cannot be scheduled. Our technicians then come to your site, anywhere in France, with the service history of your equipment and the parts most likely to be needed.
Coming on site also reveals what a workshop bench cannot show: the quality of the mains supply, temperature and dust conditions, the length and condition of the power connections, the way setpoints are actually entered day to day. The service report covers these points, not just the restart itself.
From first start-up to breakdown repair, on your installation and under your real conditions.
First start-up of the equipment, setting of the setpoints and checking of behaviour under load.
Measurements under real operating conditions, where the fault actually occurs.
Restart on site where possible, or a workshop return arranged where necessary.
Voltage and current setpoints, limits, safety devices, consistency with the process run on the line.
Checking of the power connection, the remote controls and the control interfaces.
A reminder of good practice for the operators present, on their own equipment.
You describe the situation and how urgent it is. We identify the equipment involved.
Model, service history and likely parts are prepared before departure, to avoid a second visit.
Diagnosis, repair or commissioning, with tests carried out in front of your teams.
Written findings, actions taken and recommendations for what comes next.
Our teams reply quickly and operate throughout France.